Reduce Cost of training without sacrificing quality of instruction with DHA on-line course available 24/7. This course provides supervisors with vital skills required to perform their duties professionally. Training can be used to train new supervisors or refresh the skills of existing supervisors in any work setting.

Training covers 14 Vital Supervisory topics:

1. Observing Performance
2. Documenting Performance
3. Mastering Constructive Confrontation
4. Evaluating Performance
5. Resolving Coworker Conflicts
6. Giving Your Employees Feedback
7. Delegating Work and Following Up
8. Dispensing Discipline
9. Inspiring and Praising Employees to Build Morale
10. Build Your Team
11. Communicating Effectively with Upper Management
12. Investigating Complaints and Incidents Properly
13. Managing Unfit-for-Duty Employees
14. Acting to Prevent Violence